Roy Hanner, Founder & CEO

Roy Hanner founded Hanner Communications in Bear Creek, North Carolina, on May 21, 2002. He built the company around the needs he kept seeing in churches, nonprofits and small businesses: practical technology help, delivered honestly and at a price small organizations can afford.

That work led to ChurchBooks3 in 2010, church accounting software written for volunteer treasurers rather than accountants, and to Milestone Growth in 2026, which brings his small business marketing experience into one growth portal. Roy still works directly with customers, and the company motto sums up how: “We are dedicated to your success.”

Why “Communications”?

The company name comes from a question Jesus asked two disciples walking the road to Emmaus after the crucifixion:

“What manner of communications are these that ye have one to another, as ye walk, and are sad?”Luke 24:17, King James Version

Jesus did not start by telling them who He was. He walked with them, asked a question, and listened while they explained what they believed had happened. Only then did He open the Scriptures to them (Luke 24:27). The full account is Luke 24:13–35.

That order, walking alongside people, asking and listening before offering answers, is the way Roy has tried to serve customers since 2002. Every product the company builds starts with listening to the people who will use it.

Background

Before and alongside Hanner Communications, Roy spent more than twenty years in technical support and IT operations:

• IT Operations Team Lead, New Breed Logistics (now XPO Logistics)2004–2014 · Started as a support center analyst and led second-level network, database and server support in a 24/7 mission-critical environment.
• Instructor, Central Carolina Community College2010–2014 · Taught computer fundamentals and Microsoft Office, including Microsoft Access, in the continuing education program.
• Technical Support Technician, MCI WorldCom2000–2004 · Tier-three support for global telecommunications lines and critical circuits.
• Owner, Hanner Transportation Services1995–2000 · Ran a licensed motor carrier and freight brokerage serving customers across the United States.
• Technical Field Support Technician, Electronic Office Systems1992–1995 · Certified technician supporting Sharp office equipment.

Education: Electronic Engineering, Central Carolina Community College; Computer Programming, VIA Tech & Research.

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