Frequently Asked Questions
Quick answers about Hanner Communications and the companies it runs.
About Hanner Communications
What is Hanner Communications?
Hanner Communications is a company based in Bear Creek, North Carolina, founded in 2002. It runs two companies: ChurchBooks3, church accounting and bookkeeping software, and Milestone Growth, a small business growth portal.
Who founded Hanner Communications?
Roy Hanner founded Hanner Communications on May 21, 2002, and leads it as Founder and CEO. Read Roy's story.
Where does the name Hanner Communications come from?
The name comes from Luke 24:17, where Jesus asks two disciples on the road to Emmaus, “What manner of communications are these that ye have one to another?” It reflects the company's approach of listening first, then helping.
Is ChurchBooks3 part of Hanner Communications?
Yes. ChurchBooks3 is a product of Hanner Communications and has been since it launched in 2010.
Is Milestone Growth part of Hanner Communications?
Yes. Milestone Growth launched in 2026 as the Hanner Communications company for small business marketing, local SEO and online reviews.
Does Hanner Communications still offer IT support or custom database work?
No. Those individual services have been retired. Small business marketing and website help now come through Milestone Growth, and church finance software through ChurchBooks3.
Where is Hanner Communications located?
Bear Creek, North Carolina. The company serves churches, nonprofits and small businesses across the United States.
Is Hanner Communications rated by the Better Business Bureau?
Yes. Hanner Communications holds an A+ rating with the BBB of Eastern Carolinas.
About ChurchBooks3
What is the difference between ChurchBooks3 Desktop and ChurchBooks3 Online?
ChurchBooks3 Desktop is a Windows program installed on one computer and works without an internet connection. ChurchBooks3 Online runs in any web browser, supports multiple users and locations, and includes automatic backups.
Is there a free trial of ChurchBooks3?
Yes. ChurchBooks3 Online offers a free 30-day trial with no credit card required at app.churchbooks3.com.
How much does ChurchBooks3 Online cost?
ChurchBooks3 Online plans start at $9.99 a month. See the current pricing for all plans.
Is ChurchBooks3 only for churches?
No. Nonprofits, 501(c)(3) organizations, charities, foundations and associations also use ChurchBooks3.
Does ChurchBooks3 handle fund accounting and year-end giving statements?
Yes. ChurchBooks3 tracks restricted and unrestricted funds separately and produces year-end contribution statements for every donor.
About Milestone Growth
What does Milestone Growth do?
Milestone Growth helps small businesses grow online with website design, local SEO, Google review management and AI search optimization, all tracked in a simple client dashboard.
Does Milestone Growth work with churches and nonprofits?
Yes, including a Church Website Tune-Up service for congregations that want a better web presence.
Getting help
How do I get support?
For ChurchBooks3, use the ChurchBooks3 support page. For Milestone Growth, email support@milestone-growth.com. For anything else, call (919) 769-4216 or email support@hancom.us.
Still have a question? Contact us.